Privacy Policy

What this policy covers

This policy explains how JN TechCorp LLC operates JN-AI, including the public website, tenant Console, AI Studio, billing workflow, and website hosting services. It applies to information processed for a customer account and the websites that account manages.

Information we process

We process account and contact information such as name, email address, authentication identifiers, tenant membership, and support communications. When a visitor uses the public JN-AI contact form, we process the name, email address, optional phone number, and message they provide in order to respond and send a delivery confirmation. We also process the content a customer chooses to put in JN-AI: website copy, uploaded assets, prompts, instructions, revisions, domain settings, and generated outputs.

We collect operational and security information needed to run the service, including request identifiers, service events, browser/device metadata, IP-derived security signals, and records needed to investigate abuse or delivery failures. Our rate-limit records use short-lived one-way hashes rather than storing raw client IP addresses in that counter.

How we use information

We use information to provide, secure, support, improve, and bill for JN-AI; to create private previews and publish only customer-approved websites; to respond to requests; and to comply with legal obligations. We do not sell personal information or use one tenant's private content to provide another tenant access to it.

AI, payment, and infrastructure providers

When a customer asks JN-AI to create or revise content, we send the information necessary for that request to our configured AI provider under our service relationship. Customers must not submit secrets, payment card data, or personal data they are not authorized to use. Generated output must be reviewed by the customer before publication.

Platform subscription payments are processed by Stripe. A Commerce customer connects its own Stripe account for shopper payments; JN-AI does not collect that merchant's banking credentials. We also use hosting, database, email, and storage providers needed to operate the platform.

Retention, access, and security

We retain account and tenant content while the service is active and afterwards only as reasonably necessary for security, billing, dispute resolution, legal obligations, and documented deletion procedures. Retention periods and deletion commitments for a production launch will be published after legal and operational review.

We use tenant-scoped access controls, service credentials, and operational monitoring designed to protect customer data. No internet service can guarantee absolute security. Customers are responsible for keeping credentials private and for assigning only appropriate members to a tenant.

Your choices and contact

You may request access, correction, deletion, or help with your account by contacting us. We may need to verify authority before responding and may retain information where law or a legitimate security/billing purpose requires it.

For questions or privacy requests, use the contact form on the JN-AI website. We may update this policy as JN-AI moves from Early Access to general availability; the effective date at the top will show the current version.